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Poll: Are subject-only e-mails good or bad?

Because my post, “How to Write E-mail that Sucks,” garnered several comments, I thought we could discuss another e-mail issue. Over on the Business Writing blog, Lynn Gaertner-Johnston raises the question of whether subject-only e-mails are good or bad. She had someone write to her complaining about this practice, but she doesn’t think they’re necessarily a bad thing.

I’ve gotten them before, and they don’t usually bother me. For example, I had one co-worker who would send out messages withe subjects like “I’ll be out of the office this afternoon” and nothing in the body. After all, there wasn’t much more to say; the subject let me know all I needed. (She did usually append “[EOM]” to the subject to indicate that that was the end of the message.)

Of course, like all other things, they could be abused. For example, some messages can’t be condensed into a single line, but you can bet someone will try in a vain attempt to gain some sort of false economy. 

What do you think? Good, bad, or indifferent? 


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Posted on Thursday, October 26, 2006 at 07:59AM by Registered CommenterRoy Jacobsen in | Comments2 Comments

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Reader Comments (2)

It's very simple, if you ask me: if you can fit your content in one short line ("Will be late this morning"), why not? Otherwise, use the body of the e-mail for details.

Occasionally, I'll do this, but simply write "Subject says it all." in the body.
October 26, 2006 | Unregistered CommenterFaraz
I agree that subject-only e-mail is OK, especially when writing to colleagues who know you well. It's always important to pay attention to the subject line. Like the headline of a newspaper article, the subject is the first thing that readers see. Does it catch the reader's attention? Tell the reader what to expect in the e-mail? Give readers the most important point? Include information that will help readers find the e-mail again if they put it in a folder?
October 29, 2006 | Unregistered CommenterJanis Chan

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