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Speaking corporatese does not make one a corporate philosopher

Matthew Stibbe points out this passage from a review of Carly Fiorina’s book, Tough Choices:

Her bigger theme is leadership, and this is where Ms Fiorina fails. Again and again, she interrupts a good narrative with vain and verbose harangues about corporate strategy. From one paragraph to the next, her language becomes wooden and cliched as she descends into meaningless jargon. Things such as “frameworks” are constantly being “leveraged”, usually “proactively” and “going forward”. Like most former chiefs in search of redemption, Ms Fiorina wants to be remembered as a corporate philosopher. She won’t be.

Any sort of jargon is not, in and of itself, a bad thing. Any specialty area will develop its own vocabulary, its own set of terms that have special meanings within that discipline.

But all to often, they’re used to give an aura of importance to rather plain ideas. What does leverage mean, outside of the context of discussing levers, or high finance? Most often, it means little more than “use.” “We’ll leverage our core competencies…” But the polysyllabic (which is just a big word for big word) leverage sounds more impressive, doesn’t it?

As my eldest daughter likes to say, “Um, yeah, no.”

Posted on Monday, October 23, 2006 at 08:24AM by Registered CommenterRoy Jacobsen in | Comments2 Comments | References1 Reference

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Reader Comments (2)

In our self-study writing skills book, Professional Writing Skills, we quote a dictionary definition of jargon: "A hybrid language...used for communication between specific people...the...characteristic idiom of a special activity or group." The only way to answer the question about whether it's okay to use jargon is to look at what you're writing from your reader's point of view. Sometimes jargon is a helpful shortcut. But if your reader doesn't understand your in-group terminology, you might as well write in Martian. Plain English, on the other hand, always communicates clearly.
October 29, 2006 | Unregistered CommenterJanis Chan
Janis,
You can't go wrong by using Plain English, can you?

The point you raise--looking at what you're writing from the reader's point of view--is always the key to being sure you're getting your point across. Thanks for mentioning it.
October 29, 2006 | Registered CommenterRoy Jacobsen

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